Massachusetts Town Receives $100K Claim Payout for School Project Cyber Theft

Massachusetts Town Receives $100K Claim Payout for School Project Cyber Theft

The gymnasium construction at the new Arlington, Mass. high school project, shown at about the time that a payment to a project vendor had been diverted in an email fraud.
Photo: Arlington High School project website

The town of Arlington, Mass., is getting closer to finishing its new $234-million high school. But the suburban Boston is out of pocket for the uncovered portion of an insurance claim for $440,000 in stolen project payments carried out with emails that impersonated messages sent by members of the project team.

The crime is one of many schemes that have plagued businesses and public agencies in recent years, including companies involved in construction projects.

Town Manager James Feeney reports that the school’s crime insurance policy paid out the policy’s limit, $100,000.

That still leaves the town with a loss. Information about a deductible that may have been applied to the policy and claim was not immediately available. Neither was the name of the insurer.

The multi-phased high school—already partly occupied and in use—has taken the town over five years to plan and construct. Skanska USA is the project manager and Consigli Construction is the construction manager.

In June, Feeney disclosed in a letter to residents that the town was working with local and federal law enforcement agencies and a specialized consultant after discovering what the insurance industry terms a “business email compromise attack. Feeny said it had been launched from “a well-resourced” overseas organization that diverted four separate payments to the vendor.

Town and project officials had been exchanging emails with the vendor since September 2023, he said. The attackers compromised certain employee email accounts and manipulated inboxes, including deleting emails.  The missing money was discovered in February. 

The town, which has a population of 45,000, has since taken steps to beef up its cyber and email security and the project will not be affected, Feeney wrote. Only $3,308 of the stolen funds had been recovered when the crime was first disclosed.

Deputy Editor Richard Korman helps run ENR’s business and legal news and investigations, selects ENR’s commentary and oversees editorial content on ENR.com. In 2023 the American Society of Business Publication Editors awarded Richard the Stephen Barr Award, the highest honor for a single feature story or investigation, for his story on the aftermath of a terrible auto crash in Kentucky in 2019, and in 2015 the American Business Media awarded him the Timothy White Award for investigations of surety fraud and workplace bullying. A member of Investigative Reporters and Editors, Richard has been a fellow on drone safety with the McGraw Center for Business Journalism at the Craig Newmark Graduate School of Journalism at CUNY. Richard’s freelance writing has appeared in the Seattle Times, the New York Times, Business Week and the websites of The Atlantic and Salon.com. He admires construction projects that finish on time and budget, compensate all team members fairly and record zero fatalities or serious injuries.

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