Aetna today declared essential enhancements to the online experience for Aetna’s Dental members with the addition of Brighter’s whole suite of consumer engagement services to its Aetna Navigator member tool. Beginning in the year of January 2018, Aetna will expand its online offering by leveraging Brighter’s abilities to assist members reduce out-of-pocket costs much better manage their household’s oral health, and more easily research study and connect with in-network providers. These services will be readily available to Aetna Dental team, involving those with a Dental Maintenance Organization (DMO) plan.
“As part of Aetna’s continuous dedication to signing up with members where they are, we’re infusing our online tools with the similar modern-day consumer conveniences that we anticipate in every other aspect of our lives. With the addition of these abilities, it’ll be easier for our Aetna Dental team to make more informed choices, better maintain their oral health, and possibly save numerous dollars a year,” claimed Sheryl Burke, senior vice president of Specialty Businesses at Aetna.
Aetna Dental group is the 1st dental carrier to integrate Brighter’s complete suite of customer engagement services to boost convenient and affordable access to oral care. With these improvements, members will get individualized advantage status updates and suggestions throughout the year on how they can increase the value of their plan.
Members will also be capable to utilize Brighter’s, industry-first, interactive market directory to:
- Compare network providers by their Brighter Score ®
- ; Read reviews from other patients;
- See recommendations from the member’s colleagues; and
- Comprehend how much their out-of-pocket expenses must be for the services they get.
More vibrant Schedule ® likewise makes it possible for members to really arrange their appointments online and get tips when they are due for their next check-up.
Aetna test groups have actually shown that Brighter’s customer engagement services drive exceptional member satisfaction and more in-network company choice which can cause decreased claims expenses for companies that buy an Aetna Dental Plan and a worker base that is more taken part in their oral health.
“Brighter is excited to support Aetna’s desire to utilize ingenious technologies and consumer information to use best-in-class products,” claimed Jake Winebaum, chief executive officer of Brighter. “As our platform sustains to expand, we look forward to working with consumer-focused organizations such as Aetna to make better how members engage with their benefit plans.”